Resources & Support
Guides and tools to help you protect your freight, understand your coverage, and resolve transit issues quickly — all in one place.
Resources
Explore Our Resources
Everything you need to protect your cargo — and act fast when something goes wrong.
Cargo Insurance
Carrier liability rarely covers the full value of your freight. Learn how all-risk cargo insurance protects your shipments — and how to get covered before your freight moves.
- Why carrier liability isn't enough
- All-risk coverage options for FTL & LTL shipments
- How to get covered before shipping
Cargo Claims & Liability Support
If your freight arrives damaged or goes missing, acting fast matters. Our claims guide walks you through every step — from documenting damage to resolution.
- The step-by-step claims process
- Standard document checklist
- Time bars & filing deadlines
- Submit a claim online
Not Sure Where to Start?
Our specialists will help you choose the right coverage or guide you through a claim. Reach out — we respond quickly.
Career · Apply Now
Career Application: Apply Now
Please complete the form below to join our logistics team. Fields marked with an asterisk (*) are required.
1
Personal Information
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2
Professional Background
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3
Logistic-Related Skills
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4
Required Documentation
Resume Submission *
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Cover Letter / Statement of Interest
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Additional Documents
Certifications or supporting documents.
Please select your experience level
Interview Test — Experienced Agent
20 Questions · Auto-scored
Section 1: General Freight Forwarding Knowledge
Question 1
What is the difference between a House Bill of Lading (HBL) and a Master Bill of Lading (MBL)?
Question 2
What does "demurrage" refer to in freight forwarding?
Section 2: Attention to Detail
Question 3
Which of the following is the correct address?
Question 4
You receive: "Schedule pickup no later than Thursday." Today is Wednesday. What should you do?
Section 3: Problem Solving
Question 5
A client confirms pickup for Friday but nothing is scheduled. What's the first thing you do?
Question 6
A client asks for updated ETA. The last system update is 2 days old. What do you do?
Question 7
The warehouse says they are missing documents for a shipment going out today. What do you do first?
Question 8
A customer wants to change delivery address last-minute. What should you do?
Question 9
You need to book a pickup but only have the shipper's name. What do you do?
Question 10
Urgent shipment, but cut-off time has passed. What do you do?
Question 11
Shipment ready at 3 PM per shipper, but Alicia told trucker to arrive at 1 PM. Trucker asks for clarification. What do you do?
Section 4: Communication & Culture
Question 12
Write a short professional email to a client asking for cargo dimensions and weight.
Question 13
Have you ever used Excel or Google Sheets?
Question 14
Why are accuracy and attention to detail important in logistics?
Question 15
What would you do if you made a mistake in a shipment entry?
Question 16
In one sentence: Why do you want to work in logistics or shipping?
Section 5: Logic & Reasoning
Question 17
A = booking, B = pickup, C = delivery — most logical order?
Question 18
Coworker says May 25, client email says May 26. What do you do?
Question 19
Shipment must arrive June 5. Transit = 12 days. Latest departure?
Question 20
3 shipments, 1 truck. 2 urgent, 1 regular. What do you do?
Interview Test — Entry Level
16 Questions · Auto-scored
Section 1: Attention to Detail
Question 1
Which string does NOT follow the same pattern?
Question 2
Shipping Date: March 15, 2025 / Delivery Date: March 13, 2025 — What's the issue?
Question 3
What comes next? 5, 10, 20, 40, 80, __
Section 2: Problem Solving
Question 4
5 machines take 5 min to make 5 parts. How long for 100 machines to make 100 parts?
Question 5
Facing north, turn 90° right, then 180° left. Which direction?
Question 6
45 words/min × 10 min = ?
Section 3: Communication Skills
Question 7
Write a short professional email asking a client for cargo dimensions and weight.
Question 8
A customer says their order is delayed and they're upset. Write a sample response email.
Section 4: Learnability & Culture
Question 9
Have you ever used Excel or Google Sheets?
Question 10
What does "ETA" mean in shipping?
Question 11
Why are accuracy and attention to detail important in logistics?
Question 12
You made a mistake in a shipment entry. What do you do?
Question 13
In one sentence: Why do you want to work in logistics or shipping?
Section 5: Logic & Reasoning
Question 14
25% discount on $120 jacket + 8% sales tax. Final price?
Question 15
1,200 units/day, 5% defect rate. Defective units in 6-day workweek?
Question 16
Packages are frequently damaged in transit. Suggest 3 possible reasons and 3 steps to reduce damage.
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Thank you for your interest in joining Anchor Express Inc.
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